At Malaqut, your satisfaction matters to us. We offer a 7-Day Hassle-Free Return Policy.
You may request a return within 7 days of receiving your order if:
Once the returned product is received and inspected, your refund will be processed.
To initiate a return, please WhatsApp us at +92 331 0202383.
Note: Return shipping charges will be the customer’s responsibility unless the product was received damaged or incorrect.
We offer an exchange for products purchased online under the following conditions:
• Damaged Product – If the product is broken upon delivery.
• Wrong Order Received – If you receive an incorrect item.
• Exchanges must be requested within 24 Hours of receiving the product.
• The product must be returned in its original packaging with all accessories and packaging materials.
• The item must not show any signs of wear or tear.
• Once we receive and inspect the returned item, we will dispatch the replacement.
• We offer Free Shipping For Exchanges due to damage or wrong orders.
• Malaqut reserves the right to refuse an exchange if the product has been altered from its original condition.